Cartrack’s Camera and Telematics Bureau Services - For When You Need the Best Management | Cartrack Namibia
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Cartrack’s Camera and Telematics Bureau Services – For When You Need the Best Management

Combining Cartrack’s camera solutions with our telematics bureau services is a massive operational boost for your fleet. While the bureau services manage your fleet on your behalf, adding cameras to the mix gives you operational visibility, allowing you and our bureau to see events in real-time or after the fact.

According to Inc.com, around 51% of companies already outsource their fleet management services to companies like Cartrack Namibia. The benefits of doing this are vast, and we’ve covered this topic before in our article about fleet management bureau outsourcing. 

But today we’re going to show you why adding cameras to your telematics outsourcing puts you way ahead as an organisation.

Key Takeaways:

  • Outsourcing lets a team of experts watch over your vehicles all day and night so you don’t have to hire a full time manager
  • Adding cameras to your setup is a total game-changer because it lets you see exactly what happened during accidents or when drivers get distracted
  • It’s much cheaper to let our professionals handle things like route planning and maintenance schedules than trying to do it all yourself
  • You’ll get peace of mind with a high recovery rate and regular reports that show you exactly how your fleet is performing

How is outsourcing fleet management better than in-house fleet management?

Outsourcing your fleet management to a bureau service can be better than doing it in-house because you’ll have someone monitoring your fleet 24/7. While this service also does everything else an in-house fleet manager can do, you bypass having to pay a salary and hold a person or team accountable yourself.

So what does a telematics bureau actually do for your company?

Professional risk management

The experts at Cartrack Namibia are carefully trained to see and address risks in real time. The purpose of this is to take every step possible to prevent a crisis, meaning you can rest easy while our team does the risk-prevention for you.

Of course this is way more effective if you add cameras, but we’ll get to that later. 

Maintenance scheduling

Scheduling the maintenance of your vehicles is a time-consuming task that you can either do yourself or hire someone to do. It’s much cheaper to outsource this to a telematics bureau like the one at Cartrack Namibia.

Daily driver & route navigation

Route planning and route optimisation are daily necessities that save your company on fuel costs and vehicle wear & tear. Again, it’s a full time job. Paying someone a salary to do this job is an option, but for many companies it’s much cheaper to leave it to our professionals at Cartrack Namibia.

Helpful reports on your fleet performance

While Cartrack’s software generates helpful company reports (which are important for decision making), it’s helpful to have these generated for you by our bureau.

If you’re more of a hands-off kind of manager, we’ll send you tailored notifications as often as you want—about what you want. This could be every hour, every two hours, per day, or weekly. It’s all up to you. We can also collect these into monthly or bi-weekly reports, giving you a full picture of how your fleet is performing.

How does adding cameras to telematics enhance your fleet?

Adding cameras to your existing telematics enhances your fleet by adding much-needed operational visibility to events that would otherwise be words or numbers on a screen. Events like accidents or poor driving behaviour are often subjective, so having video footage is a total game changer for telematics.

Something to note is that cameras are in a sense, telematics too—just a different kind.

It’s important to understand this, because having vehicle cameras actually helps OUR bureau team do their jobs a lot more effectively… FOR YOU!

That’s because video footage gives our telematics bureau a whole new array of data we can use to manage your fleet and your drivers:

  • We can see when your drivers are exhibiting potentially dangerous actions like phone use or not wearing their seatbelts.
  • We can report on what really happened during an accident or near-miss event.
  • We will provide evidence if someone attempts a crash-for-cash scam against your driver.
  • We’ll even detect fatigue in your driver and alert them to the danger.

What makes Cartrack’s camera and telematics bureau services so advanced?

Cartrack’s camera & telematics bureau services are advanced as a combination because they provide statistical reports as well as visual representations of what happened. Cartrack’s technology is the gold-standard for both fleet management and video telematics, so choosing us is a sure win for your fleet.

What do you get when you choose Cartrack?

Choosing Cartrack Namibia gives you the option of both basic telematics and camera telematics from one service provider. Installation of our devices is always free, and you only pay for the services we offer.

Simply put, each of your vehicles will receive a tracking device, a vehicle camera setup, and possibly a CANbus clamp (which helps us diagnose your vehicle health and other useful metrics). With all these IoT (Internet of Things) installed, here are some of the Cartrack Namibia service options you can choose from:

  • Basic bureau services (we manage your fleet on your behalf and send you regular reports of its performance).
  • Camera telematics monitoring (we check on your drivers and let you know how many times each of them have exhibited fatigue, phone use, non seatbelt use, or eating & drinking while driving).
  • Vehicle diagnostics (we let you know when your vehicles need maintenance based on their real-time health).
  • Route optimisation (we give your drivers the best possible routes so they use less fuel and get to their destinations faster).
  • Vehicle recovery (if your vehicles get stolen or hijacked, we’ll have a team ready to start the recovery process).

What is Cartrack Namibia’s reputation?

Another reason to choose Cartrack Namibia for this all-important service is because of our reputation. See for yourself what other companies have said about our fleet management services. With a trust index as high as ours, you’ll be hard-pressed to find a more reliable fleet service company.

Why trust Cartrack Namibia with your assets?

But there’s one more reason to choose Cartrack Namibia, and this has been one of the main reasons so many fleets trust us with their vehicles. Our recovery rate of stolen vehicles is super high. Our team isn’t just standing by to recover stolen vehicles, they’re completely dedicated to succeeding too!

Is outsourcing your camera and telematics needs right for you?

To know if outsourcing your camera and telematics needs is right for your business, ask these questions:

  • Can I afford to hire a fleet manager?
  • Do I need a team to manage my fleet?
  • Do I need eyes on my fleet 24/7?
  • Do I have an appropriate risk management strategy?
  • Can I accurately report to stakeholders?

Depending on your fleet’s setup, it’s usually much cheaper to outsource your fleet management than to hire an in-house person. For the price you pay, you also get a team of experienced technicians rather than just one person.

And the best part? If you pay a small extra fee, you get the camera benefits too!

Just call us and we’ll give you more info about how this all works. 

Frequently asked questions about Cartrack’s camera and telematics bureau services

How does telematics know when a car is being driven?

Telematics software can pick up when your car is driving because devices have been connected to the vehicle. A GPS tracking device is one way to tell your car is being driven, another is through a CANbus clamp which reads the computer of a car and provides detailed vehicle activity.

Are there any disadvantages to having telematics in my fleet?

There are never disadvantages to having telematics in your fleet because it makes managing your vehicles and drivers so much easier and less time consuming. Challenges that might arise include driver buy-in and staff push-back, but these can easily be overcome and don’t outweigh the benefits of having telematics.

Telematics and a black box | Are they the same?

No, telematics and black box are not strictly the same, but they are related. “Black box” is a term used for the hardware used to read your car data. The data itself is the telematics, which is the interpretation of that data that enables you to accurately report on important performance metrics and make decisions accordingly.

Can telematics accurately track driver behavior?

Yes, if you combine camera technology, vehicle diagnostics and GPS tracking, they provide a powerful picture of what your driver is doing and how they’re driving. These three things work together to piece the following together:

  • Driver behaviour
  • Vehicle health
  • External factors
  • Overall fleet performance